Poor Employee Engagement Is the Biggest Retail Fail of 2015

Your employees have a wealth of knowledge and information about what is like to work for you. They also have considerable knowledge about what can be done to improve your company’s productivity, quality, customer service, customer satisfaction, customer loyalty, growth and profit, and what can be done to improve your risk profile. In addition to that there is also a great chance that your clients or customers are telling your employees about your company as well as your competitors.

Perth Business NewsThe employees working for you also know how satisfied or unsatisfied they are working for your business. They also know how engaged they are and what can be done to increase their level of engagement.

Many companies understand the importance of taking action and make improvements so that your business will become more competitive. However, they often miss important the hidden actions that can really make a difference not only to their customers but for the employees as well. That is why it is extremely important to have a strong engagement with your employees so that you will be able to uncover the hidden information, suggestions and insight you need from across your organisation.

According to Sam Bahreini’s article at Entrepreneur.com, employee engagement is so crucial for the success and growth of every business. In fact, poor employee engagement has become the biggest retail fail of 2015.

Read the full article here: http://www.entrepreneur.com/article/254139

Filed under Perth Business News.